Terms and Conditions - Flower Walls HQ

Payments


Prices on the website are kept current. 

An initial payment of $100 is required to secure the date. Your booking is not confirmed until the initial payment is received. We will acknowledge the payment within 24 hours of receipt.

The full amount of the hire must be paid to Flower Walls HQ at least 30 days before the event.

If booked within 14 days of the event, a non-refundable full payment must be received within 48 hours of booking.

Our flower  and greenery wall hire service is offered for events held in the Perth metro area.  There is no travel cost for events within 30km radius of the Perth CBD. 

We may be able to service locations outside of the 30km radius of Perth CBD however a travel surcharge is payable.


Cancellation


Cancellation within 14 days after the booking is confirmed (ie. initial payment paid) will entitle the hirer to a FULL refund of the payment made.

Cancellation after 14 days and within 30 days after the booking is confirmed (ie. initial payment paid) will entitle the hirer 50% of the initial payment.

Cancellation after 30 days of the booking confirmation (ie. initial payment paid) forfeits the payment paid.

Cancellation after the full payment is made forfeits the payment made.


Postponement and Rescheduling


A 14 day notice is required on changes to the time and date of the event.

We will do our best to accommodate the new date however it is subject to availability.

Payments already made will be transferred to the new date. 


Space Requirements


The flower and greenery walls are generally 2.2m - 2.4m wide and 2.2m tall.  Please allocate a minimum space of 2.4m x 2.4m.




Hiring, Delivery and Service

The length of the hire is determined at the time of booking and will be reflected in the invoice. We will deliver, set-up and pick up the flower or greenery wall at mutually convenient times.

The flower or greenery walls may not be suitable for outside events.  If located outside, it must be protected from the elements.

Set-up of the flower or greenery wall takes approximately 1 hour and 45 minutes for pick up/removal.


Damage to the Flower or Greenery Wall


Any damages to the flower or greenery wall will be billed to the hirer.  We will inspect the flower or greenery wall at the time of pick up to ascertain if there are any damages to the wall. 




Indemnification


Flower Walls HQ will not be liable for failing to perform under the Agreement by the occurrence of any event beyond our reasonable control, including a labour disturbance, power outage or interruption of service, communication outage, failure by a service provided to us to perform, fire, threatened or actual act of terrorism, natural disaster, or war.

The hirer agrees that in all circumstances, the liability of Flower Walls HQ is limited to an amount equal to the booking cost. 

Flower Walls HQ will not be liable for indirect or consequential damages.

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Contact Us

Our Postal Address:

Unit 5, 16 Heron Place

Maddington WA 6109 

Email Us: info@flowerwallshq.com.au

Call Us: +61 422 497 524

© 2021 Flowerwalls HQ. All Rights Reserved.